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With two years of front-end development experience and a Computer Science Honors degree 🎓, I developed a passion for human-centered design 💡, exploring UI/UX through courses in web development and interface design @UofT.
Currently, as an UX designer intern @OPS ⚙️, I focus on optimizing processes from a user-first perspective 👥, aiming to create meaningful solutions that benefit Ontario’s communities 🌟 through the synergy of design and technology 💻.
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11/2021 - 7/2023
Redding Designs | Charlottetown, PE
• Developed 9 academic and community service websites using project management and Agile methodologies, creating responsive, accessible, and user-centric platforms. Ensured alignment with educational and community objectives,
emphasizing inclusivity and accessibility standards in digital design.
• Optimized user interfaces for platforms like WordPress by utilizing front-end technologies (HTML, CSS, JavaScript) and responsive design frameworks, enhancing user experience and accessibility. Achieved a balance between project scope,
resources, and deadlines, increasing user satisfaction by 25%.
• Improved digital project efficiency in Agile environments, achieving a 30% faster delivery through effective sprint planning and backlog management. Demonstrated strong communication, collaboration, and proactive issue resolution
10/2023 - 01/2024
Flourish Development | Remote
• Collaborated with a cross-functional team in an Agile environment, applying project management principles to enhance web page solutions’ visual design and UX using Sketch and Figma. Increased user engagement metrics through iteration.
• Created interactive e-learning courses using Vyond and Articulate 360, applying human-centered design principles to foster an engaging learning environment. Delivered in-person training sessions, increasing employee training completion.
05/2024 - 08/2024
OPS, MCCSS | Toronto, ON
• Designed and developed a SharePoint site for the L&D department, incorporating custom banners, logos, and a user-friendly information architecture to optimize document management. Achieved a 30\% reduction in time spent accessing training materials through effective archiving and uploading processes.
•Conducted comprehensive user research, integrating stakeholder feedback into design decisions, and utilized A/B testing to refine UI/UX elements, leading to a 35% increase in user engagement.
09/2024 - 04/2025
OPS, TBS | Toronto, ON
• Proposed and implemented accessibility enhancements for three systems, leveraging inclusive design principles and improving color contrast, font sizes, and hierarchy. These changes achieved a increase in usability metrics and compliance with AODA/WCAG standards.
• Conducted comprehensive usability testing using a mix of heuristic evaluations and semi-structured interviews, presenting detailed reports with actionable recommendations.
• Designed low and high-fidelity prototypes to support system feature redesigns, collaborating with cross-functional teams and boost in visual appeal and operational efficiency while meeting human-centered design standards.
• Developed an automation tool using AutoIt and Python to streamline assistive technology testing (NVDA), reducing manual testing time by 50\% and enhancing QA processes. Presented the tool's functionality and outcomes during departmental meetings, receiving positive stakeholder feedback.
